Cable Television

The City of Monroe Utilities Department is proud to offer its customers cable television service.

  • CLICK HERE for a downloadable channel guide you can print out and keep
  • CLICK HERE for an external link to channels and programming
  • CLICK HERE to download and review the requirements for establishing utility service.

Cable Television Rates

Programming Monthly Fees

Basic Cable..................................................................................................................................$18.28 

Basic & Expanded Basic Cable...................................................................................................$56.40 

Digital Non-DVR Cable Service...................................................................................................$72.10 

Digital DVR Cable Service...........................................................................................................$77.10

SHOWTIME UNLIMITED.............................................................................................................$14.65**

CINEMAX......................................................................................................................................$14.65**

HBO...............................................................................................................................................$14.65

STARZ (STARZ, STARZ ENCORE)................................................................................................$14.65

PLAYBOY........................................................................................................................................$15.70

** If Cinemax/Showtime purchased with HBO, the monthly fee is $12.55/Month

CATV Installation Charges

Un-wired Home = $55.00 includes one Outlet - Each Additional $15.00*
Pre-wired Home = $35.00 includes one Outlet - Each Additional $15.00*

Additional Outlet (same trip) = $15.00 per Outlet*
Additional Outlet (different trip) = $25.00 for 1st outlet. $15.00 each additional outlet.

Relocate Outlet = $25.00 for 1st outlet. $15.00 each additional outlet.

Premium Channel Addition = $10.00 for one channel.

Upgrade of Service Fee (basic to expanded basic) = $10.00

Cable Reconnect - Office Fee = $20.00

Modem Rental Fee = $2.00 per month

CATV Service/Trip Charge

Trip Charge for customer-caused problems = $35.00 plus material (for cable television service)

DIGITAL CABLE SERVICE RATES

Digital Non-DVR - Includes Basic, Expanded Basic, Digital & HD $72.10/month (1 – HD Non-DVR Set Top Included)

Digital DVR- Includes Basic, Expanded Basic, Digital, HD & DVR $77.10/month (1 – HD DVR Set Top Included)

Additional HD DVR $ 9.95/month

Additional HD Non-DVR $ 6.95/month

Cable Card Monthly Rental $ 3.95/month

FEES:

Initial Activation & Installation Fee $65.00 ($15 Activation only if Customer picks up equipment at office, may
not work due to faulty home wiring)

Trip Charge to Add/Remove Set Tops after Installation $50.00 (No Charge if Customer picks up/swaps equipment at office)

Service call for set top problem due to faulty in home wiring $50.00

DEPOSITS BASED ON CREDIT SCORE BELOW 680:

HD DVR & Non-DVR Set Top $140.00

SD Set Top $ 70.00

STATIC IP ADDRESS:

Additional Static IP Address (1st Free) $ 5.00/month

REPLACEMENT CHARGE:

DVR HD Digital Set Top $329.00

Standard Digital Set Top $ 79.00

Cable Card $ 49.00

If for any reason you cannot reach the City of Monroe on any of our regular contact numbers, please call 1-855-226-7276.