Energy Saving Tips

Record-breaking cold temperatures are causing City of Monroe utility customers to experience higher than normal utility bills. Customers are heating their homes for much longer periods of time resulting in an increase in their electric and gas usage. Customers may also experience frozen and busted pipes which may also result in a higher than normal water usage.

  • Set your thermostat to 68 degrees or lower during the colder weather.
  • Make sure your heating vents are clear of any obstructions, like furniture or drapes.
  • Stop air leaks around doors and windows with caulk and weather-stripping.
  • Open curtains and shades on the sunny side of your house to let the sun warm your home naturally.
  • Open cabinet doors to allow heat to get to your water pipes. Insulated pipes will also help prevent freezing.
  • Leave water dripping during periods of sub-freezing temperatures to avoid frozen pipes.
  • Take a look in the attic. If you see the joists that form the attic floor, you probably need additional insulation.

Having trouble paying your bill, you can also apply for payment extensions by visiting the City of Monroe customer service department at 215 North Broad Street. The City of Monroe is committed to helping our customers and will work with you to make payment arrangements. Representatives can also connect you directly with local resources and agencies which will be able to help you pay your bill. For additional information, please call our customer service department at 770-267-3429.