FAQs

Our office is located at:

140 Blaine Street

Monroe, GA 30655

Need a map? Click here: Where are you?

We are open for walk-ins and phone calls from 8:30am-4:30pm, Monday-Friday except for certain holidays the City recognizes. If you intend on appearing for court, our court sessions always begin at 8:30am. Please call us at: 770-266-5158 or send a fax to: 678-635-8311.

 If you are paying in person, we accept: cash, check, money order, and debit/credit cards. WE DO NOT ACCEPT CASH APP CARDS OR APPLE PAY. If you are paying with a debit/credit card at our payment window, over the phone, or online, a 5% service fee will be added. This is a fee that our credit card vendor (JusticeONE) charges and is not kept by the City.                                                                     

You can pay online by clicking this link: Online Payment. You may also call the following number: 678-359-2783.

If you want to mail in your payment, our mailing address is a little different. All snail mail should be sent to:

P.O. Box 629

Monroe, GA 30655

All checks and money orders should be made payable to: City of Monroe

In the wintertime, people usually dress in layers simply because it’s cold outside. But in the summertime, people show up in flip-flops, short-shorts, tank-tops, and halter-tops. Feel free to wear these items of clothing if you wish, but keep in mind, you are dealing with the judicial system and a judge who has the authority to put you in jail (up to a year!) for each citation you have. It’s probably best to make a good impression by wearing something a little more conservative or professional. Not that what you wear will have any impact on your sentence, but some basic respect for the court could go a long way. Plus, the courtroom is usually an icebox. You’d be doing yourself a favor if you brought a jacket to wear. Lastly, no hats. If you have some sort of head-covering for religious purposes, please make that known to the officer at check-in.

Yes and no. If you want the court to appoint you an attorney, you must first prove you are indigent. In layman’s terms, indigent just means you don’t make enough money. The court will have a form for you to fill out detailing your income and expenditures. There also may or may not be an application fee – it’s up to the judge if that fee will be applied or not. Once you have the paperwork filled out, the judge will review and compare it with the Federal Poverty Guidelines. If you meet the qualifications, you will be appointed an attorney. If you don’t, then you have the option to either move forward with your case that day or request a continuance to hire your own attorney.

You could be assigned probation for a number of reasons. If you are unable to pay your fine, you may be on probation until you can pay it off. Certain serious offenses, by law, require you to be placed on probation in order to complete specified conditions. Either way, you will need to keep in contact with your probation officer. If they have you scheduled to report to their office or submit a payment by a certain date, you need to make sure you do it. Not complying with the conditions of your probation will only make things go from bad to worse very quickly. The City of Monroe uses Southeast Corrections as their probation company. If you need to contact them, click the following link: Southeast Corrections.

If you want a trial but don’t want to have your case transferred to Superior Court, you can have what is called a bench trial. A bench trial involves you, the solicitor, the officer, and the judge. Since the City is the accusing party, they have the burden of proof. This means, until they can prove you are guilty of your citation(s), you are presumed innocent. At the end of the trial, based on the testimony and evidence presented, the judge will decide if you are guilty or not.

If your court date came and went and you didn’t pay off your citation beforehand or appear in court, there are remedies to this problem. You will need to call our office immediately to discuss your options to try and resolve your case. If your citation qualifies, you could pay your balance and be done. The longer you wait to visit us, the more likely you are to get your license suspended, have a warrant issued for your arrest, or both. Please note, late fees are $75.00, suspension fees are $5.00, and warrant fees are $150.00 each. It’s best to call us before you arrive so we can inform you of the status of your case so you will know how to proceed.

The short answer is “no.” Despite common belief, not all law enforcement agencies and courts are connected. There is no one central database that we all pull from. We can only inform you about citations given within the jurisdiction of the City of Monroe. This typically means the officer either works for the Monroe Police Department, Walton County Sheriff, or the Georgia State Patrol.

We try to do our best every day. But sometimes, even we aren’t running on all cylinders. If you feel like you were mistreated by a court employee or bailiff, we really do want to hear about it. The only way we can become better employees is by learning from our mistakes. If you want to let us know how bad we did, please click this link: I’m not happy. Your concern will be sent to the supervisor of the appropriate department and dealt with. What if you were having a bad day and an employee made your journey through the court process a little better or just provided great service? We want to know about that as well! Click this link and tell us how we helped you: I actually had a good time. Now, if you don’t agree with the sentence the judge gave you, that’s a different process. Per state law, you have 30 days to file an appeal through the Superior Court. Now that we have you pointed in the right direction for the appeal process, that’s all we’re allowed to do. Sorry, but explaining what paperwork to file and how to complete the appeal falls under the category of legal advice and we aren’t allowed to do that.