The City of Monroe Water Treatment Facility is a micro-filtration treatment plant that was built in 2002 and then upgraded in 2012. It was the first plant of it's design in the southeastern United States. The plant currently has a 10.0 million gallon per day treatment capacity. The plant serves about 8,800 customers in Monroe by treating water from the Alcovy River and John T. Briscoe Reservoir. The City of Monroe water distribution system consists of over 241 miles of distribution lines which range in size from 3/4 to 16 inches in diameter and approximately 900 fire hydrants.
The Jack's Creek Wastewater Treatment Plant is an activated sludge trickling filter treatment plant that was built in 1992 and then upgraded in the early 2000's per NPDES permit requirement. The plant currently has a 3.4 million gallon per day treatment capacity. The plant serves about 6,700 customers in Monroe by treating wastewater and discharging it back into Jack's Creek. The City of Monroe wastewater collection system consists of over 154 miles of sanitary sewer lines which range in size from 6 to 18 inches in diameter, 1,500 manholes and 8 lift stations.
Currently, the City of Monroe is involved in a GIS mapping program that will be used to locate and record each location of a stormwater system or structure. The GIS records enable workers to locate exactly where a problem has occurred and which structures need maintenance.
The Stormwater infrastructure of the City of Monroe is vital to protecting our citizens' properties and investments from soil erosion.
The Monroe Utilities Department provides electric power service to its customers, as well as leased security lighting.
If your power goes out, our 24-hour emergency dispatch number is 770-267-3429. If you see a downed power line within the city limits or other live electrical hazard, call 911 and do not approach the hazard.
