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The City of Monroe provides public safety through the Monroe Police Department, Emergency Management Systems (EMS), and Monroe Fire (ISO Rating - Class 3).

Monroe Fiber offers Business-Class High Speed Internet with download and upload speeds of up to 1 Gbps. We offer fiber based high speed data connectivity to upload or download large files, connect remote offices, utilize cloud services or manage large data transfer. We offer a scalable Internet solution that assists you in growing your business. Monroe Fiber also has the flexibility and creativity to offer unique services utilizing legacy hardware. 

The Customer Service Department can assist you as follows:

• Utility Payments
• Establishing new utility service
• Utility service changes or transfers
• Payment extensions
• Budget billing/Average Monthly Payment program
• General service questions

Hours of operation are:

Call Georgia 811 by simply dialing "811" at least two business days prior to digging!

Who should call 811?

Everyone who plans to dig! In Georgia, it is the law.

Why should people call 811?

The main reason is safety. Having the approximate location of underground utility lines clearly marked before digging reduces the risk of hitting a line, which can lead to serious injury or death, disrupt service to the community and potential fines and repair costs.

The City of Monroe Utilities Department is now offering Voice Over Internet Protocol (VOIP) telephone services to its customers. Please contact us for further information.

Residential Rate

Residential Phone = $29.95

Residential FCC Fee = $4.48 per line

911 Fee = $1.50 per line

Residential Sales Tax = $2.10 per line

Commercial Rate

Commercial Phone = $39.95

Commercial FCC Fee = $9.07 per line

911 Fee = $1.50 per line

Commercial Sales Tax = $2.80 per line