Purpose

The Monroe Utilities Department is a full service municipal utility provider, offering its customers electric, cable television, broadband cable internet, voice over IP phone service, natural gas, water, and wastewater services.

Location

The Customer Service Department is located at City Hall, 215 North Broad Street, Monroe, Georgia.

Nestled in the Alcovy River basin between the urban sprawl of Atlanta and classic Athens, Monroe offers the best of both worlds. Our rich history draws visitors to Monroe; our small town atmosphere, engaging cultural life, and high tech capabilities entice them to stay. Monroe's colorful history is typified by ante-bellum homes, historic downtown, and venerable government buildings. Monroe's future is exemplified by intermingling these historic areas with planned residential growth and high-tech industries

Welcome to the City of Monroe’s virtual home.  You will find that our city has some of the most dedicated and skilled employees anywhere. We take pride in offering the best public services available. 

The City of Monroe executive branch of government consists of the Mayor, who is elected, and a full time City Administrator who handles the day-to-day executive operations of the city government. Our legislative branch consists of a City Council of eight elected members.

The Finance Department is comprised of the Accounting, Call Center, Customer Service, Meter Reading and Utility Billing functions of the city. The Finance Department oversees all revenues and expenditures of the city as well as the annual budget, setting the millage rate and annual audit.  

You can find annual budget, annual audit reports and annual millage rates HERE. 

All requests for payment through the City’s Accounts Payable department should be Net 30.

The City of Monroe is a pro-business community. Our officials and staff place a high priority on business recruitment and retention. We are proud of the level of personal, expedited service our city offers and the quality of our business environment. If we can be of any assistance in locating or growing your company in our community, please contact us today, (770) 266-5334.

Public Meeting Schedules

The Monroe City Council meets once a month, on the second Tuesday of each month. The meetings start at 6:00pm and are held at City Hall at 215 North Broad Street. 

The Downtown Development Authority meets once a month on the second Thursday of the month.
The meeting starts at 8:00am and is held in the Municipal Auditorium located inside City Hall at 215 North Broad Street.

Monroe is a special place. Full of history, full of character, full of authenticity.  It is the “Real Georgia”. The City of Monroe is proud to be the full-service provider for the dreamers and the doers that make Monroe such a vibrant city. It is THE place to be in North Georgia. We strive to go above and beyond to make Monroe work FOR you. 

As your City Administrator, I enjoy each day and the ability to interact with our citizens, business owners, and visitors to help everyone find success, livability, and fun in Monroe.